Contact
If you have any questions about treatments or would like help choosing the right option, feel free to get in touch.
A calm and private home-based massage studio in the heart of Berwick-upon-Tweed
Easy to reach, whether you're travelling locally or from further afield.
The Reset Room
Berwick-upon-Tweed, Northumberland
TD15 1PB
Full address details are shared following your confirmed appointment.
Free parking is available, and the studio is approximately a 15-minute walk from Berwick train station.
Frequently Asked Questions
Still have questions? Take a look at the FAQ or get in touch directly.
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If you’re unsure, start with The Reset. It’s the most comprehensive treatment and can be adapted on the day depending on what your body needs. If you’re carrying everyday tension, The Maintenance may be more suitable. If you’re feeling depleted or burnt out, The Recovery is designed for that.
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Before your treatment, you’ll complete a short consultation form and we’ll briefly talk through how you’re feeling and anything you’d like to focus on. This helps shape the session so it’s appropriate for you on the day.
Each treatment begins with time to settle into the space before the massage begins.
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Not at all.
Many people book massage because they are carrying everyday tension, feeling stressed, recovering from physical activity, or simply looking for time to slow down and take care of themselves.
Massage can support relaxation, ease muscular tension and help you feel more comfortable in your body.
If you are experiencing pain, injury or a specific physical concern, it may be best to seek advice from a qualified healthcare professional. Diagnosing or treating medical conditions is outside my scope of practice, but I’m always happy to support your well-being through massage therapy.
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Wear whatever feels comfortable. You'll be given privacy to get ready, and you'll remain covered throughout the treatment, with only the area being worked on uncovered at any time.
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Not at all. You’re welcome to, but most people choose to remain quiet. The space is designed to feel calm and undemanding, allowing you to fully switch off if you want to.
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There’s no fixed rule. Some people come occasionally when they feel they need a reset, while others choose more regular treatments to help manage ongoing tension and stress. We can always discuss what feels right for you.
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Yes. Free parking is available outside the studio.
Full arrival and parking details will be included in your booking confirmation email to help make your visit as straightforward as possible.
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Please arrive at your appointment time.
As The Reset Room is a private home-based studio, the space is carefully prepared before each appointment. Arriving at your scheduled time helps ensure every client receives a calm, unhurried experience.
If you arrive late, your treatment may need to be shortened to ensure the next appointment can run as planned.
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Life happens — I understand. If you need to cancel or reschedule, please provide at least 48 hours’ notice so I can offer the space to another client.
If you’re feeling unwell, especially with cold or flu symptoms, please get in touch as soon as possible and I’ll work with you to find a new appointment time that supports both your health and mine.
Deposits are non-refundable for cancellations or rescheduling within the 48-hour notice period, or failure to attend your appointment.